Case Study 2

Overview: “The Bistro” is a popular mid-sized restaurant serving a variety of dishes in a bustling downtown area. As the restaurant grew, so did its challenges with asset management—particularly in tracking kitchen equipment, managing maintenance schedules, and ensuring the smooth operation of daily service.

How EZIST Transformed Operations for "The Bistro" Restaurant

Challenges

Difficulty tracking the service and maintenance schedules for kitchen appliances and equipment.
Frequent breakdowns due to missed maintenance, leading to costly repairs and operational downtime.
A lack of centralized storage for asset information, which made managing warranties, service records, and receipts cumbersome.
Time-consuming manual processes for inventory and equipment management.

Solution: The Bistro turned to EZIST’s Restaurant Asset Management Software to streamline its operations and reduce costs. By implementing EZIST, the restaurant was able to automate maintenance schedules, track warranty expirations, and improve overall asset efficiency.

Key Features Implemented

Automated Maintenance Scheduling: EZIST's automated reminders for scheduled maintenance helped The Bistro stay ahead of potential equipment failures. Regular check-ups and preventive maintenance became hassle-free, reducing the risk of costly breakdowns.
Centralized Asset Tracking: All equipment, from ovens to refrigerators, was tracked and managed in one place. The Bistro could now easily access product details, service histories, warranties, and receipts at the click of a button.
Real-Time Notifications: EZIST provided real-time updates for equipment usage, servicing, and warranty expirations. The team was alerted in advance about warranty deadlines and service due dates, helping them avoid expensive repairs and replacements.
Reporting & Analytics: With detailed reports on asset performance, The Bistro was able to optimize equipment usage and allocate resources more efficiently.

Results:

50% Reduction in Equipment Downtime:
By staying on top of maintenance schedules and service requests, The Bistro saw a 50% reduction in unexpected downtime, allowing them to operate more smoothly and without disruption.
30% Cost Savings on Repairs:
With proactive maintenance reminders, the restaurant significantly reduced emergency repair costs, saving money by addressing minor issues before they became costly problems.
Improved Operational Efficiency:
Staff could quickly access asset data, ensuring a more streamlined process for managing repairs, replacements, and warranties. This led to better time management and less manual work.
Enhanced Asset Lifespan:
With timely maintenance and regular service checks, the restaurant’s kitchen equipment lasted longer, reducing the need for frequent replacements and further lowering costs.

Testimonial:

"EZIST has been a game-changer for us. We used to deal with constant breakdowns and last-minute repairs, but now we stay ahead of everything. Our kitchen runs smoother, our staff is happier, and we’re saving money on repairs. The system is simple to use, and we love having everything in one place. It’s truly the best asset management software for restaurants!"

Samantha Green, Operations Manager, The Bistro

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